Business Community > WiFi > EAP Controller Software User Management wrong
< WiFi

EAP Controller Software User Management wrong

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

EAP Controller Software User Management wrong

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP Controller Software User Management wrong
EAP Controller Software User Management wrong
2018-02-28 03:05:20
Model :

Hardware Version :

Firmware Version :

ISP :

Hi,

I use a eap115 with the controller software at a windows pc. Its the last version. The wifi works fine but not the user management. First i check the firmware. Right. Second i create the new wifi. A simple wiri without any options, only wpa2 encyption. After this i create a new portal with local user authentification. Now i create an new user. I open directly the user management in the portal option. All settings are fine. I get my mobile device and connect the wifi with the wpa2 key. I can see my device as a logged in user :confused: in the head of the control page... Now i see the log in page on my mobile phone. I give the username and password an the login isright.I'm online. But in the control center my device switched to guest. :confused::confused: I think this is not right. My mobile device must be a user now. What can i do? I hope someone can help me soon...

Thanks @ all :)
Carsten
  0      
 
  0      
 
#1
Options
6 Reply
Re:EAP Controller Software User Management wrong
2018-02-28 15:37:21
Double post. I´m sorry. Please close this post.

Thank you!
  0  
  0  
#2
Options
Re:EAP Controller Software User Management wrong
2018-02-28 19:48:46
Not a bug. See the EAP Controller user's guide, page 20:

The clients are divided into two types: User and Guest. Users are the clients connected to the EAP wireless network without the Portal Authentication. Guests are the clients connected to the EAP wireless network with the Portal Authentication.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#3
Options
Re:EAP Controller Software User Management wrong
2018-02-28 19:55:50
:confused::confused::confused: why this all? So i can not edit logged in Users or kick out with all devices...?
  0  
  0  
#4
Options
Re:EAP Controller Software User Management wrong
2018-02-28 20:01:32

CMP wrote

:confused::confused::confused: why this all? So i can not edit logged in Users or kick out with all devices...?


There are more authentication schemes other than portal logins. Imagine an AP in an office, which allows employees to connect to the LAN without authorization by user name (WPA encryption still recommended!). For guests you would want to isolate them from the LAN and only allow Internet access for them, so you deploy a portal to force guests to log in.

In your case, if you want only allow network access for users registered before through the user management, just enable the portal. But devices just connected to the WiFi without permission to access the LAN or Internet, they will appear as "Users". You can't de-authenticate them, since they never authenticated in first place.

To avoid people connecting to your WiFi at all, use WPA encryption.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#5
Options
Re:EAP Controller Software User Management wrong
2018-02-28 20:09:29
yes, so i did it. I need a option to lock or block a logged in guest (user with authentification) Do you know what i mean?
  0  
  0  
#6
Options
Re:EAP Controller Software User Management wrong
2018-02-28 21:04:26

CMP wrote

yes, so i did it. I need a option to lock or block a logged in guest (user with authentification) Do you know what i mean?


To block users or guest, click on the Block icon on the right of the user/guest in the list under the Clients menu.

To de-authenticate a guest, click on the De-authenticate icon.

I would recommend to RTFM, it's all explained there. See https://static.tp-link.com/2017/201711/20171117/1910012227_EAP%20Controller%202.5_UG.pdf
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#7
Options

Information

Helpful: 0

Views: 920

Replies: 6

Related Articles
 EAP Controller Software User Management need Help please
950 0
User guide Software Controller 4.2.8?
894 0
EAP unavailable during software controller startup?
890 0
 EAP Controller Software
823 0
 EAP Controller software
1062 0
Resetting EAP 110 (Software controller-adopted)
160 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.