<
WiFi
APs working but EAP Controller showing as disconnected
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
APs working but EAP Controller showing as disconnected
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
APs working but EAP Controller showing as disconnected
Posts: 3
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2018-02-23
2018-02-23 16:06:18
Posts: 3
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2018-02-23
APs working but EAP Controller showing as disconnected
2018-02-23 16:06:18
Tags:
Model :
Hardware Version :
Firmware Version :
ISP :
HiI have 4 EAP245 access points connected to a 28 port TP-Link gigaswitch. I had an engineer come over yesterday to configure... was able to access internet through all of them and the EAP Controller app showed them all as Connected.This morning however, I have seen that I can still access the internet through APs but Controller shows them all as disconnected. Any ideas why?I'm not technical, but when the engineer was over yesterday he configured everything fine, then changed the IP of the switch so I could log in remotely, but that then showed the APs as disconnected even though we could still access the internet. Frustrated after a while, he hard reset the APs and reloaded EAP Controller. They still wouldn't adopt. We switched off McAfee firewall and suddenly they all adopted and worked fine. Can the firewall have an impact on whether the APs shows as Connected/Disconnected in EAP Controller? Like I said, I can still currently connect to internet through APs, but want to update passwords for SSIDs and fear if I tamper, I'll lose connection altogether.Thanks
Hardware Version :
Firmware Version :
ISP :
HiI have 4 EAP245 access points connected to a 28 port TP-Link gigaswitch. I had an engineer come over yesterday to configure... was able to access internet through all of them and the EAP Controller app showed them all as Connected.This morning however, I have seen that I can still access the internet through APs but Controller shows them all as disconnected. Any ideas why?I'm not technical, but when the engineer was over yesterday he configured everything fine, then changed the IP of the switch so I could log in remotely, but that then showed the APs as disconnected even though we could still access the internet. Frustrated after a while, he hard reset the APs and reloaded EAP Controller. They still wouldn't adopt. We switched off McAfee firewall and suddenly they all adopted and worked fine. Can the firewall have an impact on whether the APs shows as Connected/Disconnected in EAP Controller? Like I said, I can still currently connect to internet through APs, but want to update passwords for SSIDs and fear if I tamper, I'll lose connection altogether.Thanks
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
13 Reply
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2021-08-04
Re:APs working but EAP Controller showing as disconnected
2021-08-04 20:59:46
he's right. AP is unable to locate the controller after logging of the computer.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#13
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2021-08-28
Re:APs working but EAP Controller showing as disconnected
2021-08-28 04:27:27
After searching for answers for several days, here is what I found out...
My network profile was set to "Public" and after switching it to "Private",
EAP changed from Disconnected to Connected.
Hope this helps...
2
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
2
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#14
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2021-12-26
Re:APs working but EAP Controller showing as disconnected
2021-12-26 13:53:32
Ha this just hapopened to me, and for some reason the connection had become "public". Saved me a lot of plugging / unplugging!
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#15
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2018-02-23
2018-02-23 16:06:18
Posts: 3
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2018-02-23
Information
Helpful: 0
Views: 34875
Replies: 13
Voters 0
No one has voted for it yet.
Tags
Related Articles
Report Inappropriate Content
Transfer Module
New message