Eap controller not detect my eap115

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Eap controller not detect my eap115

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Lourdes Fadul

2018-01-14 02:15:44

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Registered: 2018-01-14

Eap controller not detect my eap115

2018-01-14 02:15:44

Model :

Hardware Version :

Firmware Version :

ISP :

Hi,

I am try to conguire my AP EAP115 but the EAP controller cannot detected, I am trying all but not fuction, please help me.

Thanks

1 Reply

Carat1

LV3

2018-01-15 10:35:36

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Registered: 2017-04-12

Re:Eap controller not detect my eap115

2018-01-15 10:35:36

1. Make sure your EAP Controller has been upgraded to the latest version: EAP Controller_V2.5.4_Windows
2. Make sure your EAP115 has been upgraded to the latest firmware version according to its hardware version: http://www.tp-link.com/en/download/EAP115_V2.html
3. Is the EAP115 in the same subnet with the Controller host? If the EAP115 is in the same subnet with the Controller host, please disable any antivirus or firewall in the Controller host.
4. If the EAP115 is in the different subnet from the Controller host, please install EAP Discovery tool at http://www.tp-link.com/en/download/EAP115_V2.html#EAP_Discovery_Tool

For Step 3 and 4, you can simply follow Page 2 and Page 3 in EAP Controller User Guide at http://static.tp-link.com/2017/201711/20171117/1910012227_EAP%20Controller%202.5_UG.pdf

Eap controller not detect my eap115

Eap controller not detect my eap115

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