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Hey everyone,
Recently I purchased 175 EAP 220's and installed the software controller. I also have a voucher based portal setup that I have been creating vouchers in advance until I can get the front desk trained on how to create them as a needed basis. The problem I am facing is that I am getting complaints on the voucher expiring PRIOR to the expire date that I have specified.. It's expiring days, even weeks before it is due to expire. This is creating a big problem with the guests here as this place is an extended stay apartment setting.
I am verifying this by checking the code with the voucher portal management interface and it clearly shows that it should be working...This is obviously some sort of internal db radius issue with the date it's referencing and was wondering if anyone had a solution on how to fix this or maybe I have a setting wrong somewhere.. The date and time of the EAP Controller is on point.
Any help would be greatly appreciated.

Also all EAP Access points are running the latest firmware versions.

Thanks so much,

Shawn Gallagher
702.793.1551


Update: So when this post was created -- I also had another portal running along side of the voucher based one with a username/password based auth and have noticed that when set like above with an expire date that the problem does not occur with username/password login. Can anyone help with any suggestions ?