Controller v2.5 can't see EAP115s
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Controller v2.5 can't see EAP115s
Model :
Hardware Version :
Firmware Version :
ISP :
I recently purchased three EAP-115 and one SG1008 for our church. I set it up at home with the switch connected to my WiFi router's LAN port and my laptop connected to the WiFi router via WiFi. I used the Discover tool to find and adopt the EAP-115s and then the EAP Controller v2.5 to set up SSIDs and channels.
Now the hardware is installed in the church. I wanted to delete one SSID I had setup and change the password for another SSID. First I connected my laptop to the WiFi router in the church office via WiFi. I wasn't able to see the EAP-115s. I noted in the Controller UG that I should be on the same LAN so I moved to a hardwired connection to the SG10008. Still can't see any EAP-115s. Then I tried the Discover tool. Nothing. I tried logging into one of the EAP-115s using the ID and PW I'd set up at home and was able to gain access to it but I didn't need to make changes to it. I moved to another room and was able to log into that EAP-115. This one I wanted to delete an SSID. I clicked on the trash can icon but nothing seemed to happen. I tried it again. Still nothing. Using my phone I was able to discern that the SSID I wanted to delete was gone. I disconnected from this EAP-115 and tried to log back into it now that the SSID was gone. Now each time I try to log in to this EAP-115 I get rejected. It's still an active access point, but the password I wanted to change on the remaining SSID can't be changed because I can't see the device.
Do I need to remove the EAP-115 from the ceiling and do a hardware reset (I assume this is a paperclip access switch) and start over?
Any ideas as to why the Discover tool sees no one? The Controller tool hangs. When I asked for Details is says Write PID error. I get this same response at home when I start the Controller - there are no EAP-115s in my home at present. So for some reason I guess I'm not accessing the EAP-115s with the Controller correctly. HELP
Don Ansley
Hardware Version :
Firmware Version :
ISP :
I recently purchased three EAP-115 and one SG1008 for our church. I set it up at home with the switch connected to my WiFi router's LAN port and my laptop connected to the WiFi router via WiFi. I used the Discover tool to find and adopt the EAP-115s and then the EAP Controller v2.5 to set up SSIDs and channels.
Now the hardware is installed in the church. I wanted to delete one SSID I had setup and change the password for another SSID. First I connected my laptop to the WiFi router in the church office via WiFi. I wasn't able to see the EAP-115s. I noted in the Controller UG that I should be on the same LAN so I moved to a hardwired connection to the SG10008. Still can't see any EAP-115s. Then I tried the Discover tool. Nothing. I tried logging into one of the EAP-115s using the ID and PW I'd set up at home and was able to gain access to it but I didn't need to make changes to it. I moved to another room and was able to log into that EAP-115. This one I wanted to delete an SSID. I clicked on the trash can icon but nothing seemed to happen. I tried it again. Still nothing. Using my phone I was able to discern that the SSID I wanted to delete was gone. I disconnected from this EAP-115 and tried to log back into it now that the SSID was gone. Now each time I try to log in to this EAP-115 I get rejected. It's still an active access point, but the password I wanted to change on the remaining SSID can't be changed because I can't see the device.
Do I need to remove the EAP-115 from the ceiling and do a hardware reset (I assume this is a paperclip access switch) and start over?
Any ideas as to why the Discover tool sees no one? The Controller tool hangs. When I asked for Details is says Write PID error. I get this same response at home when I start the Controller - there are no EAP-115s in my home at present. So for some reason I guess I'm not accessing the EAP-115s with the Controller correctly. HELP
Don Ansley
