Forums/
Wi-Fi Routers
2020-06-29 23:06:22
How hard is it to get an RMA?
I've been bouncing through the process of getting my router registered and finally I hoped to get it sent in for RMA. Then I had a 46 minute chat where the person attempted to "help" diagnose my dead
Forums/
Wi-Fi Routers
2020-04-08 18:37:09
RMA Department Contact
My Archer A7 AC-1750 router stopped connecting to my IP. Was working great, but then broke. So I got TP-Link to assign warrenty replacement RMA number. So I sent the unit to the address in warranty em
Forums/
Wi-Fi Routers
2018-11-07 19:43:47
My new router is not obtaining an IP address from my cable modem
Have you ever unboxed your brand-new router, hooked it up to your existing cable modem and nothing happens? The awesome new device you just purchased doesn’t go online and the internet light stay ambe
Forums/
Wi-Fi Routers
2023-12-10 09:29:31
Device Reconnecting
So I've been having issues with this router. I had posted about it back in October. Still working with TP-Link Support to get a replacement. This post is about something different though. Recently sta
Forums/
Wi-Fi Routers
2023-10-22 02:13:20
Device Names Not Saving
Recently noticed that all the WiFi devices connected to my LAN had their device names/hostnames reset. I haven't made any changes, seems to have just happened on it's on. All the wired devices connect
Forums/
Wi-Fi Routers
2023-08-12 11:34:03
Guest Network: How does isolation work?
I have Guest network setup on my AX10000 and all the WiFi devices connect to it. This includes IoT devices, SmartTVs, kids' laptops, tablets and iPhones. I unchecked the setting where devices on the g