SunshineOnline
Following: 2Followers: 139
Forums/ Wi-Fi Routers
2023-11-29 06:17:29
Re:Recent AX55 firmware requires frequent reboots
@grounds Yes, that is correct
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Forums/ Wi-Fi Routers
2023-11-29 06:07:23
Re:Firmware 1.2.5 Build 20231025 rel.50143(5553) keeps dropping 5G connections
@BillW65 Hi, thank you very much for the feedback. To properly assist you on this concern, please provide us result on the following troubleshooting: 1.When the issue occurs, do the affected devices...
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Forums/ Wi-Fi Routers
2023-11-28 02:44:00
Re:Having to reboot after firmware upgrade
@AnnetteT Thanks a lot for the update, glad to hear that it works fine on previous 1.2.3 firmware, and if it is convenient for you, you could also continue debugging with our senior engineer to...
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Forums/ Wi-Fi Routers
2023-11-28 02:40:05
Re:Recent AX55 firmware requires frequent reboots
@grounds @ttchief Hi, to locate and fix the issue of the new firmware, we would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further...
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Forums/ Wi-Fi Routers
2023-11-27 08:04:35
Re:Recent AX55 firmware requires frequent reboots
@grounds Hi, thank you very much for the feedback. When the issue happens, all the client devices are still connected but no internet access, or some client devices disconnect completely and unable...
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Forums/ Wi-Fi Routers
2023-11-23 09:25:33
Re:Archer AX55 - unstable connections after upgrade
@minion-me Hi, thank you very much for the feedback, we've forwarded AnnetteT's case to our engineers for analysis, and since the issue seems to be similar, we would like to escalate your case as...
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