Issue linking Kasa to Google assistant

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Issue linking Kasa to Google assistant

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Issue linking Kasa to Google assistant
Issue linking Kasa to Google assistant
2017-03-29 07:25:43
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Hardware Version :

Firmware Version :

ISP :

Im super excited about the new Google home update which makes tp-link smart devices compatible. However, I cant even get my Kasa/Tp-link account to link. I get the message saying that its successfully linked but I dont see any of my plugs. I go back to the ''add devices'' screen and tplink is still under the add new list. I did it over and over and keep getting the same result. Anyone have any ideas?
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#1
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15 Reply
Re:Issue linking Kasa to Google assistant
2017-03-29 10:51:57
I too am having this issue. Frustrating. How do I get around this?
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#2
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Re:Issue linking Kasa to Google assistant
2017-03-29 19:55:38
Make sure the devices are set for remote access.
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#3
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I am having the same issue
2017-03-30 00:58:38
Exactly the same issue. It says it was successfully added but nothing shows up and tp-link is available to add again.
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#4
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Re:Issue linking Kasa to Google assistant
2017-03-30 03:23:08
Are the devices set for remote access?
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#5
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Re:Issue linking Kasa to Google assistant
2017-03-30 11:19:20
remote access - mine are.
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#6
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Re:Issue linking Kasa to Google assistant
2017-03-30 22:44:53

tvelzy1 wrote

Exactly the same issue. It says it was successfully added but nothing shows up and tp-link is available to add again.

I was able to connect all my plugs last night after using my GFs Iphone to link my tplink and google assistant accounts. Previously, I only tried using my android tablet and phone. This is what led to the endless loop. I hope that helps out anyone else having this issue. Just borrow someones Iphone and it should link up just fine.
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#7
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Re:Issue linking Kasa to Google assistant
2017-03-30 22:46:38
I was able to connect all my plugs last night after using my GFs Iphone to link my tplink and google assistant accounts. Previously, I only tried using my android tablet and phone. This is what led to the endless loop. I hope that helps out anyone else having this issue. Just borrow someones Iphone and it should link up just fine.
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#8
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Re:Issue linking Kasa to Google assistant
2017-03-31 08:44:24
Interesting. I'm on android. Wonder of the others are also.
Edit: I tried from my iPad, and it did the same thing as my android phone.
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#9
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Re:Issue linking Kasa to Google assistant
2017-04-01 10:59:00
Please refer to the FAQ to configure again: http://www.tp-link.com/us/faq-1534.html
If still same issue, please provide the screenshots of the error message.
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#10
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Re:Issue linking Kasa to Google assistant
2017-04-01 11:38:50
My devices finally just showed up. Might have been the iPad, or something on the back end at TPLink or Google.
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#11
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