Hello I have a Tapo D225 and I have a SD card installed and set to continuous record, I have had it installed and has been working fine for 2 weeks, but yesterday 10/3 I noticed, I can still view live stream and get notifications but I can longer view recording via the app, when I try to go to recordings it just tells me "no recordings" if I use the left and right arrows on the date selections I can change the date and it will flash me the thumbnails of the event moments and then immediately go back to the "no recordings" message, I have pulled out the SD card to verify whether it actually recording and if I could watch what been recording and it is recording and I was able to browse through and watch the videos on the SD card. 

I have tried deleting the app cache and turning the doorbell off and then back on and everything seems to work fine except being able to view recordings on the app.

Here are couple screenshots , the left is the screenshot where it flashes the events before then automatically going to the no recording message, I have also attached video of screen recording if want to see it.

Update 10/4/2024: 

So after digging around and trying to find out more information I came across another thread here on the tp-link support forums, saying that they had this same issue and the cause of it wast the app saying SD card had reached capacity even though was set to loop recording, and deleting footage/formating the card solved the issue and they were able to view events again. So I put a new SD card in and I was able to view recording/events again in the app.

For my setup, I did have it set to loop recording and in the app it did list the card as full, so this appears to be an app issue rather than a hardware issue, as after I put in a new SD card I was able to view recordings/events in the app again, I then checked the other SD card on the computer and the loop recording was working as intended as I could open the files and watch the recorded footage. 

Phone: Pixle 6 Pro

Tapo app version: 3.7.113