Cannot link my EC71 PanTilt Camera to WIFi

Cannot link my EC71 PanTilt Camera to WIFi

Cannot link my EC71 PanTilt Camera to WIFi
Cannot link my EC71 PanTilt Camera to WIFi
2024-06-04 07:45:54
Model: EC71  
Hardware Version:
Firmware Version:

I was able to initially set up my new EC71 camera with no problem. It also updated the firmware in that process. However, I went on vacation and when I returned the camera was offline, and light was a solid red/orange. After plugging it off and on, I still couldn't get it to go online. So I decided to reset/reboot (after reading some of the tp-link help instructions). Now, after resetting, I get to the green/amber flashing stage, but my phone does not see the Kasa_Cam WiFi for me connect. I tried 7 or 8 times to reset (waiting 10 minutes after replugging the device and pressing reset button for at least 15 seconds), but my phone just doesn't pick up the Cam WiFi. I know the Cam's WiFi SSID (from my first successful connect Kasa_Cam_5E2F which matches a part of the MAC address on the device), and tried to enter it manually, but no luck. I'm stuck - I don't know what else to try. I have Google Mesh router. I don't think there is a firewall issue, since I was able to set it up the first time with no problem. Any suggestions about what I might be missing. I'm not super tech savvy, but can generally set up smart devices with no problems.

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