Smart Home Community > All Threads > Google home cannot connect to EC70
< All Threads

Google home cannot connect to EC70

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Google home cannot connect to EC70

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Google home cannot connect to EC70
Google home cannot connect to EC70
2023-05-07 05:02:32 - last edited 2023-05-07 05:04:56
Tags: #Live View #Google Assistant
Model: EC70  
Hardware Version: V1
Firmware Version: 2.3.11

Hello,

 

Even though I can control and view my EC70 vie the app, and I can add the device in Google Home, when I try to view the stream via Google home, I get a message that Google home can't connect to the device. 

 

I've already factory reset the device and set it back up again but that didn't help.  I can't see an option to allow for remote control in the kasa app for this device.  How do I know if it's connected to the kasa cloud?

 

Cheers

  0      
 
  0      
 
#1
Options
3 Reply
Re:Google home cannot connect to EC70
2023-05-08 21:54:57

Hey @PZL,

The easiest way to know if it is connected to the cloud is to view the camera stream in the Kasa app while NOT connected to your home network, such as by using your cellular data. Also, I believe that the remote control toggle will only appear if the device is not connected to the cloud, but I will have to look into what causes the toggle to appear more.

 

I do want to first make sure that you are attempting to cast the camera stream to a device, such as a TV or camera. Due to limitations of the Google Home App, video streams from non-google integrations can only be viewed through a cast and not on the phone itself.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
  0  
  0  
#2
Options
Re:Google home cannot connect to EC70
2023-05-08 22:05:13
I'm having the same problem with my KC410S cameras. I can see them in the TP Link app but not in my Google Home app. Also, when I try to watch it on my Google Hub display, it responds to my voice command but it will not display. Your advertisements indicate that it DOES work on Google Home but this appears NOT to be the case?
  1  
  1  
#3
Options
Re:Google home cannot connect to EC70
2023-05-08 23:44:45

  @Riley_S I agree with DaSarge when they say " Your advertisements indicate that it DOES work on Google Home but this appears NOT to be the case?". Google Home can see the camera and attempts to connect to it but fails in the connection.  My TP-Link / Kasa Smart switches and smart plugs work seamlessly with Google Home...... why don't the cameras?

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 588

Replies: 3

Tags

Live View Google Assistant
Related Articles
EC70 cannot connect to Wi-Fi
925 0
EC70 camera reset attempt, now blinking red/green, cannot turn on
1186 0
Kasa EC70 No Connection to Internet
530 0
EC70 not connecting to Kasa Cloud
564 0
EC70 SD Card Size
1183 0
Questions about my new EC70 camera
2318 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.