Kasa App sunrise/sunset time offset gone?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Kasa App sunrise/sunset time offset gone?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa App sunrise/sunset time offset gone?
Kasa App sunrise/sunset time offset gone?
2022-12-02 18:03:27 - last edited 2022-12-06 08:47:59

Since the update I can't add an offset in the schedule for sunrise/sunset , could before? sad

  0      
  0      
#1
Options
1 Accepted Solution
Re:Kasa App sunrise/sunset time offset gone?-Solution
2022-12-06 08:23:51 - last edited 2022-12-06 08:47:59

 Hello  @Howi 

Thank you for proving the device information,

 

For HS100 kasa plugs, only V2 and above version support Offset in the Sunset and sunrise,  as I remember V1 does not due to its hardware limit

Here is an FAQ 

How to use offset and fade rate feature when schedule sunrise and sunset in Kasa app

 

The device info you share is a  HS100 V1 , that's why it does not the offset feature in the Sunset/Sunrise. 

Hope this help clear things out!

Recommended Solution
  0  
  0  
#5
Options
7 Reply
Re:Kasa App sunrise/sunset time offset gone?
2022-12-04 11:03:02

  @Howi 

 

normally here;

 

  0  
  0  
#2
Options
Re:Kasa App sunrise/sunset time offset gone?
2022-12-05 02:35:57 - last edited 2022-12-06 08:21:02

 Hello  @Howi 

Thank you very much for letting us know. 

 

Please confirm your kasa app is up-to-date

Double check if your device model is listed as supporting 'Offset' feature in Sunset/Sunrise as below FAQ

How to use offset and fade rate feature when schedule sunrise and sunset in Kasa app

 

If the same, may I know the model of your kasa device, can you please share the MAC address of the kasa device with us via PM?

If possible, please let us know your app version, model of your ipad & OS version, thank you. 

  0  
  0  
#3
Options
Re:Kasa App sunrise/sunset time offset gone?
2022-12-05 08:09:51

  @Solla-topee 

 

Hi thanks for the email;

 

Kasa v3.1.2 : Build 1318

 

All models previously supported this feature

 

iPadOS 15.7.1

iiphone iOS 16.1.2

 


Hs100 , have sent PM

 

thanks smiley

  0  
  0  
#4
Options
Re:Kasa App sunrise/sunset time offset gone?-Solution
2022-12-06 08:23:51 - last edited 2022-12-06 08:47:59

 Hello  @Howi 

Thank you for proving the device information,

 

For HS100 kasa plugs, only V2 and above version support Offset in the Sunset and sunrise,  as I remember V1 does not due to its hardware limit

Here is an FAQ 

How to use offset and fade rate feature when schedule sunrise and sunset in Kasa app

 

The device info you share is a  HS100 V1 , that's why it does not the offset feature in the Sunset/Sunrise. 

Hope this help clear things out!

Recommended Solution
  0  
  0  
#5
Options
Re:Kasa App sunrise/sunset time offset gone?
2022-12-06 08:47:48

  @Solla-topee 

 

thank you, I have 8 smart plugs and indeed the v2 versions work not <v2 !

  0  
  0  
#6
Options
Re:Kasa App sunrise/sunset time offset gone?
2022-12-06 09:50:17

  @Howi wink Glad to help!

 

  0  
  0  
#7
Options
Re:Kasa App sunrise/sunset time offset gone?
2023-05-30 16:25:20

To obtain the most accurate and up-to-date information regarding the current status of the sunrise/sunset time offset feature in the Kasa app, I recommend visiting the official TP-Link support website or reaching out to their customer support directly. They will be able to provide you with the most relevant information regarding the availability and functionality of this feature in the latest version of the Kasa app.

Regard,

Balanced Wellness Hub

  0  
  0  
#8
Options

Information

Helpful: 0

Views: 1152

Replies: 7

Related Articles