hs-200 loses connection with app once it is turned on.

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hs-200 loses connection with app once it is turned on.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
hs-200 loses connection with app once it is turned on.
hs-200 loses connection with app once it is turned on.
2022-11-19 18:46:17
Model: HS200  
Hardware Version: V2
Firmware Version: 1.5.7

When I want to turn on the light attached to the hs 200 I wake up my Android phone and the kasa app and it works perfectly.  However if it is 1 or 5 minutes later the app can not find the switch,even if I keep the screen on the phone going to sleep.  It usually clocks, and then gives a message that if cannot connect.  Usually after about 3 times and a couple of minutes later it will finally connect.    This is pretty consistent, everyday this happens.  

Is this just my switch or an issue with the app?

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Re:hs-200 loses connection with app once it is turned on.
2022-11-21 11:07:54

Hello   @Bobnj99 

 

May I know do you use Andriod or Kasa APP, please confirm the app is updated.

 

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Re:hs-200 loses connection with app once it is turned on.
2022-11-21 14:45:25

  @Bobnj99 I use the Android Kasa app.

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Re:hs-200 loses connection with app once it is turned on.
2022-11-21 14:46:30
The firmware version is posted in the initial post.
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