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After getting this thing connected to my wifi and opening the App I noticed it said the camera was Offline. So I tried to reset the camera (via the reset button) to re-add it and it won't reset and now the offline camera isn't even in the app nor can I re-add it.
Can you provide some additional information for your case? such as what camera you are using, what phone you are using to connect to, and what wi-fi router you are using.
For most four cameras, holding the reset button on the camera for a full 10 seconds should allow the camera to be reset to factory default. Can you describe what happens when you try to reset the camera?
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