Can’t connect

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Can’t connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can’t connect
Can’t connect
2022-02-20 00:41:32 - last edited 2022-02-20 00:48:49
Model: HS100  
Hardware Version:
Firmware Version:

Can't connect

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Re:Can’t connect
2022-02-21 01:04:39 - last edited 2022-02-21 01:05:36

Hello , @BettyGomez 

Here is an instruction to troubleshoot if kasa device set up failed, please give it try 

What should I do if I fail to configure the Kasa device?

 

Can I know model of router,   at which step the set up failed and the error message, how about the led on plug at that time? 

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