Connecting light strip to WIFI
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I am attempting to connect the Kasa KL400 at a friends house but cannot get the light to connect. I am getting a messge when trying to learn it in that says "Connected with no internet".
I"ve connected six Kasa devices in my own home and never had an issue.
Is there a setting I should be looking at on my friends phone?
Thanks
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Hello@EdJW
Please try to add a device in the kasa app and follow the APP instruction to set it up. Kasa Smart XXX WiFi SSID itself has no Internet:
IOS app: will guide to connect to kasa Smart Device WiFi so the APP could find smart device, then manually connect to SmartXX WiFI and go back to kasa app
Android app: will try to look after smart device directly, if it could not find smart device/ unable to connect to Smart XX WiFi, try to manually connect to Smart XX WiFI and go back to kasa app.
Make sure phone VPN is off
Here is a guide that might help: What should I do if I fail to configure the Kasa device?
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Hello@EdJW
Please try to add a device in the kasa app and follow the APP instruction to set it up. Kasa Smart XXX WiFi SSID itself has no Internet:
IOS app: will guide to connect to kasa Smart Device WiFi so the APP could find smart device, then manually connect to SmartXX WiFI and go back to kasa app
Android app: will try to look after smart device directly, if it could not find smart device/ unable to connect to Smart XX WiFi, try to manually connect to Smart XX WiFI and go back to kasa app.
Make sure phone VPN is off
Here is a guide that might help: What should I do if I fail to configure the Kasa device?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
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