I purchased 2 HS103P2s from Amazon, and neither of them will get further in the setup than, "Unable to Connect to Your Smart Plug Wi-Fi"

I have done the following already to both:

-reinstalled the app

-reset the device by holding the button for 10 seconds.

-I have allowed kasa to access devices on the local network (iphone/ipad settings menu)

-I tried setting it up with airplane mode turned on, and wifi turned on.

-held the button for 5 seconds so the light blinks quickly.

-I am sitting next to the device plugged into the wall.

-I have tried to get the app to connect on my iphone and ipad, both.

-reset my iphone

-reset my iPad

-I have unplugged both devices and plugged them back in multiple times.

I just cannot get my iphone to connect to the device through the app.

I have a Kasa smart bulb that works fine and is connected to both devices. 

I plug the smart plugs in, they have a steady amber light, and then start blinking blue/amber.  The device shows in my phone/iPad wifi menu.  I don't have them plugged in at the same time.  Nothing seems to get them to connect.  They were both brand new, in the plastic wrapper.