Kasa app won’t work
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
iOS 14
kasa app won't connect to internet
was all fine with one smart plug, went to add a second and all stop working. Reloaded app, reset phone and plugs, reset wifi and app can't load past login screen as it just says can't connect to the internet.
please no suggestions about my wifi, it's fine or about app permissions, all fine too.
this is very frustrating anyone got any suggestions?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Tony no VPN.
Set it all up on a different phone with my account and it started working again on the first phone. Must have been some bug in the app that got stuck on the permissions or my TP account login or something?
- Copy Link
- Report Inappropriate Content
To log into the app you do not need Wi-Fi so if you are seeing that even on the cellular connection something else may be blocking connectivity.
Do you have a VPN connection enabled on your phone?
- Copy Link
- Report Inappropriate Content
@Tony no VPN.
Set it all up on a different phone with my account and it started working again on the first phone. Must have been some bug in the app that got stuck on the permissions or my TP account login or something?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 2007
Replies: 3
Voters 0
No one has voted for it yet.