I purchased my new light bulb and it arrived today. I own the LB130 and I love it so I decided to get another light for my other room. I was able to connect the KL 130 to my internet and control it from my 2.4GHz connection, but whenever I switch over to my 5GHz connection, it tells me the device is offline, which does not happen on my LB 130. Theoretically, with Remote Access, I should be able to control my light bulb regardless of where I am or what connection I'm connected to, so long as I have internet access. However, when I go to hit the Remote Control switch within the app, I get an error message saying "failed: cloud send cmd failed." I'm completely lost on how to move forward with it. If there's any method to fix either of these problems, please inform me. Thank You!

PS. I have tried resetting the light bulb itself, my phone itself, and even the router while updating the firmware. The light bulb and app are both also updated.