@tomburke1977 

Make sure the phone is not using any power saving mode. Before doing the setup again, verify the wireless password on your smart phone by forgetting the Wi-Fi network, and connecting to it so you get prompted for the password. Once that checks out, factory default the one switch, and then set it up. When you get to the password section, delete what is in there and enter it again, make sure the phone does not captalize the first character if the password begins with a lower case.