KP400 not adding to Kasa app.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
When pairing my smart plug with the app, it will not connect to my WiFi. Fails every time. I use a deco m9 as my router.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thanks for the reply! I tired everything possible but it still wouldn’t work. I reached out to tp link support and a tech told me to try turning off fast roaming under advanced settings in the deco app. I turned it off and it works!!
Update: 10/24/19
Tp link released a firmware update today for the Deco m9. It allows you to turn mesh technology on and off for each device. I have re enabled fast roaming and turned the mesh technology off for all of my plugs and there seems to be no problems so far. Everything is working! If any problems come up, I will update this post. 👌🏻
- Copy Link
- Report Inappropriate Content
Press and hold any of the control buttons on the smart plug for 10 seconds while it is plugged in to factory reset it. Once that is done, try and add the smart plug to Kasa.
Other things to check is that the WiFi password is being entered correctly by deleting what is saved in the Kasa app and entering it again. You could also check in the Deco app for the password or forget the wirelss network on your phone and connect again to verify it is correct.
- Copy Link
- Report Inappropriate Content
Thanks for the reply! I tired everything possible but it still wouldn’t work. I reached out to tp link support and a tech told me to try turning off fast roaming under advanced settings in the deco app. I turned it off and it works!!
Update: 10/24/19
Tp link released a firmware update today for the Deco m9. It allows you to turn mesh technology on and off for each device. I have re enabled fast roaming and turned the mesh technology off for all of my plugs and there seems to be no problems so far. Everything is working! If any problems come up, I will update this post. 👌🏻
- Copy Link
- Report Inappropriate Content
without this solution this thing was a countdown from going into the box of oh crap they are going down hill on the quality process whirlpool at TP-Link. Can I turn on fast roaming after setup. The suspense grows as he starts the experimentation phase.
- Copy Link
- Report Inappropriate Content
@Fratoe I was unable to turn it back on. Every time I did, it lost connection with the plug... haven't tried recently though. It's worth a shot once you get it connected. I'll try it soon and see how it works and post an update.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 6413
Replies: 4
Voters 0
No one has voted for it yet.