Can't connect to WiFi
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2019-04-18 10:38:43
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Can't connect to WiFi
2019-04-18 10:38:43
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I have Kasa on a Samsung Galaxy S8 which is connected to 5Ghz WiFi. Is the 5Ghz WiFi band on my phone preventing the Kasa App from finding my HS100?
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2019-04-18 16:53:42
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Re:Can't connect to WiFi
2019-04-18 16:53:42
No, you phone is able to see both 2.4Ghz (HS100 Wi-FI broadcasts using that band) and 5Ghz even if it is connected to a network.
Do a complete factory default on the smart plug by holding the small button on top that has a gear icon for 10 seconds. Let it boot up where the status LED blinked amber to green, you should now see the Smart Plug Wi-Fi network. If not, go to the app store and make sure your Kasa app is up to date, and try again.
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Re:Re:Can't connect to WiFi
2019-04-18 22:37:15
Thanks for your help Tony - sorted now.
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2019-04-19 21:54:45
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Re:Re:Re:Can't connect to WiFi
2019-04-19 21:54:45
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2019-04-18 10:38:43
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