Home

Forums

Stories

Knowledge Base

Smart Home Community > All Threads > When motion is detected, I can't access the KC200 camera to watch live until it's done recording.

< All Threads

When motion is detected, I can't access the KC200 camera to watch live until it's done recording.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

When motion is detected, I can't access the KC200 camera to watch live until it's done recording.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

12 Reply

Ryan

2019-01-16 23:13:42 - last edited 2019-01-16 23:16:51

Posts: 215

Helpful: 33

Solutions: 6

Stories: 1

Registered: 2018-11-01

Re:When motion is detected, I can't access the KC200 camera to watch live until it's done recording.

2019-01-16 23:13:42 - last edited 2019-01-16 23:16:51

@KillerQ

Thank you for your continued patience. For the time being, we recommend the following workaround if you want to view the live feed when a notification is pushed on your Android device. A permanent solution is currently being developed and should be released in the near future.

1. After receiving an activity notification, please tap the notification, then in the Kasa Smart app, select the "Devices" tab:

2. Select the desired Kasa Cam from the device list to view its live feed.

Thank you,

Ryan | TP-Link Support

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells

#13

KillerQ

LV1

2019-01-17 00:42:16

Posts: 15

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2019-01-07

Re:Re:When motion is detected, I can't access the KC200 camera to watch live until it's done recording.

2019-01-17 00:42:16

Thank you! That's ok for now, especially knowing that you're working on a fix in a new version. Hopefully I helped out!

#14

When motion is detected, I can't access the KC200 camera to watch live until it's done recording.

When motion is detected, I can't access the KC200 camera to watch live until it's done recording.

Information

Voters 0

Tags