Very slow response to activity on doorbell

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Very slow response to activity on doorbell

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Very slow response to activity on doorbell
Very slow response to activity on doorbell
2023-10-28 20:41:13
Model: KD110  
Hardware Version: V4
Firmware Version: 2.3.20

When an image is in range of doorbell, My phone will not show anything for 10-20 secs.  I get multiple retry requests and eventually the image is updated.  Mostly I get the wait state on my phone.  

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Re:Very slow response to activity on doorbell
2023-10-30 18:50:44

  @Langeland123,

 

I would make sure that everything is fine on your network. This sounds as though your doorbell may be having a difficult time connecting to the network or internet. Behavior like this could be from a poor network connection, or from having multiple routers on your network. 

 

How are you viewing the live stream, while your phone is connected to your Wi-Fi network or while your phone is connected to your mobile network?

 

If connected to your mobile network, you may also consider changing the DNS settings of your network to see if there is any change.

 

 

How is your doorbell connected? Does it have a strong WI-Fi connection?

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