KL110 not reconnecting to network after change of internet provider

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KL110 not reconnecting to network after change of internet provider

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KL110 not reconnecting to network after change of internet provider
KL110 not reconnecting to network after change of internet provider
2023-03-22 15:38:17

KL110 Bulb will not reconnect to network after change of internet provider from Xfinity to Frontier Fiber.

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Re:KL110 not reconnecting to network after change of internet provider
2023-03-22 16:23:50

Hey @Addelliot69,

I will need to know a few extra things to understand what actually changed on your network:

 

- Do you know if the modem or router were exchanged when you swapped providers?

- Do you have any other Kasa Devices that were able to reconnect to the network?

- Even if it is using the same network name, if the router changed I would recommend performing a soft reset and configuring the Wi-Fi settings from the Kasa App.

- Have you seen any unexpected behaviors from other devices on your network?

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