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Kasa Smart 2K Activity Zones Not Working

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Kasa Smart 2K Activity Zones Not Working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa Smart 2K Activity Zones Not Working
Kasa Smart 2K Activity Zones Not Working
2022-10-17 01:16:51
Tags: #Motion Detection / Activity Zones #Activity Zones
Model: KC410S  
Hardware Version: V1
Firmware Version: 2.3.14

Today I replaced an older EC70 with the new 2K version and have noticed an issue. 
 

I set up the activity zones to filter out road traffic and it still alerts me none the less. It will even follow the cars as they drive by. I am pretty familiar with the camera's setting as I have been using 2 EC70's for a while now. 
 

P.S. I know this camera is an indoor camera but the EC70 has been standing guard above my garage door for almost a year with out issue. It is now patrolling a different part of my house. 
 

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#1
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Re:Kasa Smart 2K Activity Zones Not Working
2022-10-18 17:54:29

  @80AM,

I am just starting to look at this, but I would first recommend trying to turn off the motion tracking to see if that setting is not tied to the activity zones and rather the whole view.

 

Otherwise, really try to shrink the activity zone to make sure that it isn't picking up reflections of cars driving by or anything, that would make it more clear that it is in fact not obeying the activity zone

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
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#2
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Re:Kasa Smart 2K Activity Zones Not Working
2022-10-18 18:30:36 - last edited 2022-10-18 18:33:28

  @Riley_S 

Thank you for the quick responce. I tried what you asked reguarding turning off the motion tracking feature and it still triggers for motion that is completely outside of the Activity Zones. 
mad for the size of the zones, I already had them shrunk down about 6 feet from the road. But as an experiment I set it as a small square near my garage door and no where close to the road but it would still react to cars driving by 30' away from the border of the zone. 

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#3
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Re:Kasa Smart 2K Activity Zones Not Working
2022-10-25 19:16:11

  @80AM,

Just to keep you updated, I am waiting on a response from our team, as they are currently looking into the behavior. Providing the screenshots and your steps was very much appreciated by the team. Thanks for your patience and help

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
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#4
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Re:Kasa Smart 2K Activity Zones Not Working
2022-11-11 21:37:43

  @Riley_S 

Any updates about the 2K camera activity zones?

Thanks

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#5
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Re:Kasa Smart 2K Activity Zones Not Working
2022-11-11 21:42:14

  @80AM,

Unfortunately, we have not heard anything new on the topic. The last we heard is that they are aware and looking into it. I will check with the team next week to see if I can find any progress updates for you.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
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#6
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Re:Kasa Smart 2K Activity Zones Not Working
2022-11-30 16:19:34 - last edited 2022-11-30 16:20:09

  @Riley_S 

Just checking in to see if there is any eta on a fix. I have had to disable all notifications for the camera because they were getting obnoxious. Doing so, kinda makes the camera useless to me. I would love to get this resolved. 

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#7
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