Hello,

I am looking at selling my house and am moving my Kasa account from my personal email to a generic email (beginner mistake in the original setup).  I have created the new Kasa account and removed the old Kasa account from Google Home.  When I try and re-link Kasa with the new username, it will not authorize.  I rechecked that I am entering the correct password multiple times.  I have tried deleting Google Home and reloading after a restart but that didn't work.  See image below of the issue.

Any help with solving this would be appreciated.

Regards,

Mike