Error while uploading

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Error while uploading

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Error while uploading
Error while uploading
2019-06-05 00:52:01
Model: KC200  
Hardware Version: V2
Firmware Version: 2.2.23

Hello there,

 

Nearly all records from today are missing and can't be watched due to this error. How can I get it back? Please help.

  0      
  0      
#1
Options
4 Reply
Re:Error while uploading
2019-06-05 18:23:34

@Google_Captain 

 

 

Please see our offical annoucement for this event:  https://community.tp-link.com/us/home/forum/topic/162438?page=1

  0  
  0  
#2
Options
Re:Error while uploading
2019-07-02 12:47:44

Except that this isn't a problem here and there, this happens all the time with both my cameras, when I presume your servers are working.  This is a hardware/firmware/software flaw that needs to be addressed.

  0  
  0  
#3
Options
Re:Re:Error while uploading
2019-07-12 00:13:29

@JMTJMT 

 

We would need more details to better assist you with this.  Please let us know the follow:

 

Camera models

Firmware version

Internet Service Provider

Network speeds

Router model and Version

Network band used for cameras

 

 

 

Best Regards 

  0  
  0  
#4
Options
Re:Re:Re:Error while uploading
2019-08-18 01:12:40

I have the same problem with one camera.  It worked until the my subscription went to the basic plan.

 

Model KC200

Version 1.0

Firmware 2.2.19

Xfinity

  0  
  0  
#5
Options