[NC450 Issue] - Camera Ping/Stream times out randomly

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[NC450 Issue] - Camera Ping/Stream times out randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

sentinelvdx

2017-12-29 01:25:08

Posts: 8

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Registered: 2017-12-19

[NC450 Issue] - Camera Ping/Stream times out randomly

2017-12-29 01:25:08

Model : NC450

Hardware Version : UN v2.0

Firmware Version : 1.3.4

Hi,

I'm using 2 cameras NC450, and they are connected through WiFi to my QNAP NAS which has NVR feature.
I have received randomly several e-mails saying "Camera 1 No Data for over 3 seconds", so I decided to do a simple test such as pinging continuously from one of my PC's to the camera and found out that it has some timeouts when pinging.

Is there a way to resolve this issue?

Thanks in advance,

1 Reply

vieldcs

LV4

2018-03-05 15:30:45

Posts: 626

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Registered: 2017-06-28

Re:[NC450 Issue] - Camera Ping/Stream times out randomly

2018-03-05 15:30:45

How far is the camera from the router? The signal is good? You may connect the cam to it via Ethernet which will get you more stable connection. Wi-Fi could be affected by many interference, so change settings like channel on your router.

[NC450 Issue] - Camera Ping/Stream times out randomly

[NC450 Issue] - Camera Ping/Stream times out randomly

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