One of my Deco Doesn't work
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.One of my Deco Doesn't work
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.One of my Deco Doesn't work
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
2019-07-15 17:41:23 - last edited 2021-01-18 22:12:08
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
One of my Deco Doesn't work
2019-07-15 17:41:23 - last edited 2021-01-18 22:12:08
Tags:
My Deco is stuck on yellow light, I left it on next to the Master-Deco all night hoping it would pulse blue, however, it is still stuck on yellow. I tried using the reset at the bottom of the deco but it did not work. The Deco continues to be stuck on yellow.
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
14 Reply
Posts: 3782
Helpful: 1128
Solutions: 83
Stories: 25
Registered: 2018-11-01
2019-07-15 20:40:53
Posts: 3782
Helpful: 1128
Solutions: 83
Stories: 25
Registered: 2018-11-01
Re:One of my Deco Doesn't work
2019-07-15 20:40:53
Check out the Latest:
Recent Smart Home Features and Updates for Tapo and Kasa
Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home
Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
Re:Re:One of my Deco Doesn't work
2019-07-15 23:29:52
The light is still stuck on solid yellow. I even tried resetting the entire network, but it didn't change anything.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 6306
Helpful: 1494
Solutions: 165
Stories: 41
Registered: 2018-11-06
2019-07-18 19:48:26
Posts: 6306
Helpful: 1494
Solutions: 165
Stories: 41
Registered: 2018-11-06
Re:One of my Deco Doesn't work
2019-07-18 19:48:26
It sounds like the unit is in recovery mode (reset held too long).
Reboot the Deco unit, and leave it alone for about 5 minutes, if the LED light is still yellow do a reset, however, only press the reset for 1 second. After which the LED should blink yellow, then go solid yellow, then blink blue.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
Re:Re:One of my Deco Doesn't work
2019-07-18 20:06:30
Hi Tony, what do you mean by reboot? Like turn off the power? I already did that. I will try to wait 5 minutes and then reset for 1 second. I will update status here.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 6306
Helpful: 1494
Solutions: 165
Stories: 41
Registered: 2018-11-06
2019-07-18 20:09:42
Posts: 6306
Helpful: 1494
Solutions: 165
Stories: 41
Registered: 2018-11-06
Re:Re:Re:One of my Deco Doesn't work
2019-07-18 20:09:42
Yes, cut the power to it, turn it back on, wait a bit then to the reset. Try that process a couple of times if it does not work. There was a customer with a Deco M5 that has a similar situation and got it resolved doing that.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
Re:Re:Re:Re:One of my Deco Doesn't work
2019-07-19 20:52:59 - last edited 2019-07-19 21:55:14
Hello, my deco still doesn't work. Yesterday, I tried the method you described all day. The light remains yellow.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3782
Helpful: 1128
Solutions: 83
Stories: 25
Registered: 2018-11-01
2019-07-25 21:45:29
Posts: 3782
Helpful: 1128
Solutions: 83
Stories: 25
Registered: 2018-11-01
Re:Re:Re:Re:Re:One of my Deco Doesn't work
2019-07-25 21:45:29
Also make sure the reset button on the unit is not stuck in the depressed setting. Do this by pressing the reset button and making sure you feel the button move when pushed.
Check out the Latest:
Recent Smart Home Features and Updates for Tapo and Kasa
Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home
Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#8
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 3
Solutions: 0
Stories: 0
Registered: 2019-09-30
Re:Re:Re:Re:One of my Deco Doesn't work
2019-09-30 03:17:48
hi david, Do you have any solution to this problem ? I have the same issue and it really frustrated me
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#9
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
Re:Re:Re:Re:One of my Deco Doesn't work
2019-09-30 05:56:07
@Meejano_Harun Nope, couldn't fix it, had to RMA the thing. They sent replacement.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#10
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 3
Solutions: 0
Stories: 0
Registered: 2019-09-30
Re:Re:Re:Re:One of my Deco Doesn't work
2019-09-30 06:07:52
damn, i guess i'll have to do the same then. Thanks for your reply. Did you return back your unit to the store ? Mine was bought online and cost of returning might not be worth it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#11
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
2019-07-15 17:41:23 - last edited 2021-01-18 22:12:08
Posts: 5
Helpful: 2
Solutions: 0
Stories: 0
Registered: 2019-07-15
Information
Helpful: 1
Views: 12274
Replies: 14
Voters 0
No one has voted for it yet.
Tags
Related Articles
RE220 doesn't work
582
0
Report Inappropriate Content
Transfer Module
New message