Kasa app cannot find home WiFi network (or any networks)
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Had a strange issue earlier today where one of my bulbs stopped responding to commands via either my Google Home or the Kasa app. I went to reset it and reconnect, but when I connect the bulb and then attempt to tie it to my home network, Kasa indicates that it can't find any suitable WiFi networks (see screenshot).
At this point, I've restarted my phone, reinstalled the app, factory reset both bulbs (now neither is able to connect). My home network is working fine otherwise, so I don't think it's an issue there. Does anyone know what this issue might be?
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In iOS, do the following:
- Go to your iPhone settings
- Go to the kaza app
- it should be listed with all you other apps at the bottom of the screen
- The screen should be titled "allow kaza to access"
- Toggle on/of the "Local Network" option
- Make sure to leave it on
- Go back to the Kasa app and try again
Good luck :)
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@k14 I ran into this problem, but the issue was with the NordVPN app on my iPhone.
Nord has a setting where it automatically tries to connect to VPN when you join a Wi-Fi network. When switching to the TP_Link network during the Kasa Smart Plug setup, Nord tries to connect to VPN. This causes the Kasa app to fail to find networks.
I had to go into the NordVPN app, turn off the "auto-connect when joining a Wi-Fi network" feature, then do the setup process in the Kasa app again, and that worked.
Hope this helps.
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