Deco App not showing all options
Deco App not showing all options
I do not have all the options available on my app that are pictured in the User Guide. Especially the 2.4 and 5Ghz band control. Why not?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Can you elobrate on what you feel is missing? For band control do you mean setting seperate SSIDs and passwords?
- Copy Link
- Report Inappropriate Content
No I mean I cannot turn off 2.4 ghz or 5 ghz radio signal, but it says I can in the manual. The manual also says I can check bandwidth from the Deco app, but there is no option in the app for it
- Copy Link
- Report Inappropriate Content
If you have the Deco M4 the firmware may not be out yet.
If you have the Deco M5 or Deco M9 provide some screenshots so we can see what you are looking at.
- Copy Link
- Report Inappropriate Content
I have the W2400 and we are having the same issue. In wireless settings there’s nothing about 2.4 or 5ghz
- Copy Link
- Report Inappropriate Content
Here’s a screenshot
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
According to the manual it does. Why does the manual say it has features that it doesn’t really have?
- Copy Link
- Report Inappropriate Content
Nudged1 wrote
According to the manual it does. Why does the manual say it has features that it doesn’t really have?
Here is the manual for the Deco W2400, page 6 has the wireless settings: https://static.tp-link.com/2019/201904/20190416/1910012509_Deco%20M4_UG_REV1.0.1.pdf
If you are seeing otherwise please provide a picture or screenshot what you are referencing so we can look into it.
- Copy Link
- Report Inappropriate Content
Do not act like we are stupid. We both know you all updated the user guide after seeing this post. You did not update to well though. The user guide still shows we have options for WPS and Bandwidth testing. Neither is actually available in the app. Tell your editors to quit copying and pasting from other equipment. I bought this based on the number of options available according to the user guide which I downloaded before making the purchase. Here is the screenshot
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 7211
Replies: 14
Voters 0
No one has voted for it yet.