Hi all,

I have been running tapo cameras for few years, recently my C520WS stop working with the Wi-fi and ethernet

• I did reboot / reset of the camera, still not working
• Reboot wi-fi route, still not working
• Setup guest Wi-Fi at 2.4g, still not working
• Removed the Tapo app from phone and reinstalled, still not working
• I have four cameras running on app, so I remove (C100) at test, it won't reconnect either?
• Try the Tapo app on another phone, won't connect with any cameras
• I have try diffrent wireless channels, still not working
• I change the band width, still not working

• This business Virgin Hub only 2 people using it

I believe the root of the problem lies with the Tapo app. I haven't encountered any issues with the app over the last three years. There must have been a recent update, but it seems odd that only one camera has stopped working while the others are functioning fine.

See attached Wi-fi settings

Thanks,

Niall