strange screen after update C200

strange screen after update C200

strange screen after update C200
strange screen after update C200
Sunday
Model: Tapo C200  
Hardware Version: V3
Firmware Version: 1.4.1

Hello....

 

I have a problem, after a firmware update from my c200 camera i get a strange view in the PC app i use (ip camera viewer)

All other camera';s don't have this problem only the one has that updated. to the 1.4.1 version.
 

In the App it works good,

 



How i can fix this?

 

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#1
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4 Reply
Re:strange screen after update C200
Monday

  @Wouter_D 

Hi,
You can try to uninstall the 'ip camera viewer' app on your PC, reinstall it, remove the camera from the 'ip camera viewer' app and re-add it, then check if the camera will display properly on the 'ip camera viewer' app and our Tapo app.
Best Regards

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#2
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Re:strange screen after update C200
Tuesday

  @Solla-topee 

 

I did what you said, but no effect..  Still one rainbow screen... it seems that the problems started with the update with the panoramma view..

 

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#3
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Re:strange screen after update C200
Yesterday

  @Wouter_D 

Hi, 
Do you have the same issue when watching the camera on your PC with iSpy or VLC app?
Can you send us a video showing the reported issue?

 

You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.


Best Regards

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#4
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Re:strange screen after update C200
Yesterday
i send a DM
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#5
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