Deco App not allowing me to add new devices
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Trying to add an additional device to my Deco Mesh system but when I press the + and Add a deco unit buttons on the app it just shows an error saying "unable to add deco please try again later" it's been 3 days
I've deleted and re-downloaded the add twice
many thanks
Sean
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, sorry for the delay.
Were you still having the same issue on the Deco APP?
I tested several models on the APP 3.0.48 for IOS and 3.0.19 for Android, and both versions work great.
And if the issue continued, could you please help me submit the APP log per the link: https://community.tp-link.com/en/home/forum/topic/581574?replyId=1132466
By the way, Can I also have a screenshot of the error message:"unable to add deco please try again later"?
Thank you very much.
Best regards.
- Copy Link
- Report Inappropriate Content
@Sean1244 -I'm having the exact same problem.
- Copy Link
- Report Inappropriate Content
Hi, can I have the error message, and could you please help me submit the APP log as well:
https://community.tp-link.com/en/home/forum/topic/581574?replyId=1132466
Best regards.
- Copy Link
- Report Inappropriate Content
@Sean1244 +1
And app. showing 0 zero clients online, although I have 30 of them.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1674
Replies: 4
Voters 0
No one has voted for it yet.