DECO M9 plus v2 cant update to latest firmware
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Hi,
I have the DECO M9 plus v2 3 pack. the current firmware installed is 1.2.10 build 20190809.
On the website of TP-link the latest firmware is. Deco M9 Plus(EU)_V2_200117
Via the DECO app it say latest firmware is installed.
I wanted to install it via the GUI, but there is no GUI availeble or its disabled.
How to proceed to install the latest firmware?
Thanks,
Marcel
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@THEPRFCTEN the utility does everything automatically. I have 3 M9 v2. All three were updated at once. And the restart happens automatically at the end of the process.
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@marcelvanrooden See this thread. Lots of people having similar issues with updates not showing up in the app. There is a response from Kevin Z (admin) on that thread that sheds some light on why.
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Hi Marcel, the latest firmware displayed on the official website is the first firmware for the newly made Decos coming off the factory line now, compared to 1.2.10, there is no new feature added. You do not have to upgrade it.
Besides, for the request of the new firmware, we have notified our product department and RD team, they work hard on it and would release it immediately once it passed the whole tests.
Good day.
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Thanks, i will wait till the firmware for my device is there.
But is confusing on there website.
Marcel.
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@marcelvanrooden I agree it's very confusing. I wish they would sort out the way they publicise their versions.
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Thanks for your feedback. We understand that. And we will inform our marketing team.
Good day.
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Most frustrating on this topic is that the V2 firmware has less features than the V1. I got part of my mesh network replaced because of an issue, so I've got both V1 and V2, with the latter having less features.
By the way in my case the TP-link support told me I CAN update and they provided me a tool for that. Unfortunately that tool throws an error. The answer from support on that is that I can send it back to the dealer for warranty. However, I really won't know how that is going to help if I read the threads on this topic here.
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Got hte same issue here :P
3 deco's
1 - V1 With Firmware 1.3
2 - V2 With Firmware 1.2
Let's hope they replay with a solution...
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Hi, I have managed to update the firmware finally, however the documentation is badly in need of a rewrite:
TP-Link Deco M9 Plus Ver:1.0 – This Supports WEB-BASED MANAGEMENT via http://tplinkdeco.net
TP-Link Deco M9 Plus Ver:2.0 – This does not support WEB-BASED MANAGEMENT AND FIRMWARE UPGRADES NEED TO BE DONE USING “UPGRADE_GDPR.EXE” INSTEAD.
Couple of notes on the “upgrade_GDPR.exe”
Download the firmware package Deco M9 Plus_V2_200117_Firmware
Extract the firmware file “M9Plus_2.0_en_1.2.13 Build 20200117 Rel. 50852_US_JP_EU_up.bin” and rename it to M9.bin
It appears that the upgrade_GDPR tool doesn’t like long file names, then follow the instructions for the upgrade_GDPR too.
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@garsmi Please share where to download those files. Thanks!
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