Newly bought router wifi keeps disconnecting

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12

Newly bought router wifi keeps disconnecting

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13 Reply
Re:Newly bought router wifi keeps disconnecting
2021-03-09 10:15:56

@Juswil 

 

I have the same issue.

I bought the device today.

Once I reset it, it works for 2-3 minutes. Then disappears.

 

I am no longer able to detect the wifi network unless I reset the router.

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Re:Newly bought router wifi keeps disconnecting
2021-03-09 10:17:14

@Kevin_Z 

 

I bought the router today.

It keeps disappearing.

Same issue as the others.

 

It works for a few minutes and then disappears.

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Re:Newly bought router wifi keeps disconnecting
2021-03-10 07:09:45

@nishk 

 

Is the model number Archer AX50? Please check and ensure its firmware is up-to-date:

https://www.tp-link.com/support/download/archer-ax50/#Firmware

 

Please also verify how did you reset the router? By turning it off then on, or press the RESET button on its back panel? How about the Wi-Fi LED on the AX50 when there is no signal from it, are they correctly on? Please try to install a Wi-Fi analyzer to check if you can detect the 2.4G and 5G signal, you can also login to the web interface page of the AX50 to modify the wireless channels, then check again if you can detect the signal.

 

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