@Jazz01 Hi, thank you for your time and patience. I would like to forward your case to the senior engineers. Please check later whether you could get an email from us. At the same time, could you...

@Pylon67 Hi, I don’t it is related to the security mode of Deco M5 and G60s. And I hope you could help me check the following information is possible: 1. If there is a different wireless network...

@Tobbeman Hi, I guess you might choose the wrong model number since you select Deco M5？ After checking from the cloud server, I see your model is Deco X60-V1 which still uses HomeCare, and Deco X60...

@Dreadnought Hi, Sorry to disturb you again. Have you got any emails#TKID220115956 from us? Ever since I have forwarded your case, there is no reply anymore and Do you still have the same issue?...

@Paasdill Hi, welcome to the community. I see from the cloud server that your current firmware is 1.2.11 which is a little old since the latest firmware for Deco M9 plus is 1.5.6 build 20211018. How...

@STAG162 Hi, Thank you very much for your time and patience. Deco has internal wireless antennas and I am sorry that it could be installed an external antenna. The Ethernet interface is only for...